PROFESSIONAL SUMMARY

Strategic Learning and Development Leader with a track record of building high-performing teams, designing innovative programs, and driving growth through impactful learning initiatives. Skilled in cross-level collaboration and integrating modern learning modalities to align with business objectives. Passionate about fostering a culture of continuous development for personal and professional growth.

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PROFESSIONAL EXPERIENCE

Director, Learning and Development
Fast Pace Health | Remote | September 2023 to Present

Lead the strategic development and execution of comprehensive learning and development initiatives that align with organizational goals and cultivate leadership capabilities across the company. Drive innovation in learning strategies and frameworks to support a diverse workforce, from newly hired teammates to seasoned leaders, ensuring consistent and impactful growth opportunities.

• Strategic Leadership: Develop and manage end-to-end learning programs, including new manager and director onboarding and leadership development, ensuring alignment with corporate values and role-specific competencies.

• Leadership Development: Develop, curate, facilitate, and manage leader programs that integrate a blend of self-directed learning, 1:1 coaching, workshops, peer learning, support resources and learning boosters.

• Program Development and Standards of Practice: Design and implement foundational learning standards, including templates, intake processes, publishing standards, course maintenance strategies, and evaluation processes, creating a scalable and sustainable L&D framework.

• Cross-Functional Collaboration: Partner with Executive and Operational Leadership, Office of Medical Affairs, support partners and clinical and non-clinical cross-functional teams to integrate learning and development strategies with broader organizational objectives, ensuring seamless execution and alignment with business goals.

• Stakeholder Engagement: Collaborate with stakeholders to identify business goals, performance needs, and skill gaps, creating innovative learning solutions that drive results and positively impact behavior.

• Modern Learning Approaches: Stay current with emerging trends to design learning experiences that engage learners at the point of need, utilizing innovative modalities and technologies.

Manager, Learning and Development
DaVita Kidney Care | Irvine, CA | August 2014 to September 2023

Led the Learning and Development team in designing and delivering innovative, high-impact learning experiences that played a key role in developing high performers into successful leaders by focusing on strategic initiatives that enhanced retention, accelerated speed to proficiency, and fostered overall employee and leadership growth.

• Leadership Development: Designed, piloted, iterated, measured, and scaled a comprehensive leadership development library that integrated a blend of self-directed learning, 1:1 coaching, workshops, peer learning, support resources and learning boosters, driving leadership growth across the division.

• Efficiency Gains: Implemented design strategies that tripled high-quality design production, achieving optimal resource utilization, and significantly enhancing team productivity.

• Innovative Methodologies: Designed learning journeys and developed meaningful programs by exploring and recommending relevant, learner-centric modalities and activities, interactions, resources, and technology to ensure accessibility, responsiveness, and scalability.

• Blended-Learning Initiatives: Launched a blended-learning initiative to improve year-one retention, leading to a 28% increase in retention and significant career progression for participants.

• Community of Practice: Co-chaired the Training Professionals Community of Practice committee, fostering a corporate-wide collective that shared best practices and drove continuous improvement in L&D.

 

Training and Design Specialist/Sales Coach Supervisor
Deluxe Corporation | Colorado Springs, CO | April 2007 to February 2010

• Curriculum Development: Designed and facilitated leadership training, new hire curricula, corporate initiatives, and continuing education courses, contributing to the development of a skilled and knowledgeable workforce.

• Sales Training: Designed and implemented enhanced sales training that improved industry knowledge and refined target offers, leading to significant revenue growth.

• Team Management: Managed sales and customer service teams, driving performance improvements through skill development, strategic goal setting, and individualized coaching.